Customer Service Survey... (for office relocations and services)
Thank you for awarding your relocation to NOR-CAL Moving Services. Our post-move questionnaire
is one of the best ways we have to monitor the quality of our service. Please take a few minutes to
let us know how we did in servicing your move. On a scale of 1-4 please rate our services.
(4=Excellent; 3=Good; 2=Fair; 1=Poor)

Name and Company:
Email and Telephone:
Project Date(s):
A. How would you rate your Sales Representative? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
B. How was our response whenever you called us? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
C. If we packed any cartons or carts, how were our packers? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
D. If we provided the installation of modular furniture, how was our service? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
E. How was your move crew? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
F. Overall, how was your move? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
G. Would you use us again? Yes:                      No:
H. Would you like our Customer Service Department to contact you? Yes:                      No:
I. Could we use you as a reference? Yes:                      No:
J. Additional Comments:
 
 

THANK YOU for helping us refine and recognize our quality service.

NOR-CAL Moving Services
(800) 543-4668 or (510) 357-7111
www.nor-calmoving.com
customerservice@nor-calmoving.com