Customer Service Survey... (for household goods moves)
Thank you for awarding your relocation to NOR-CAL Moving Services. Our post-move questionnaire
is one of the best ways we have to monitor the quality of our service. Please take a few minutes to
let us know how we did in servicing your move. On a scale of 1-4 please rate our services.
(4=Excellent; 3=Good; 2=Fair; 1=Poor)

Name and Company:
Email and Telephone:
Move Date/Registration Number:
A. Was our estimator on time and professional? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
B. Was our crew that packed your
household goods careful and thorough?		 4 Excellent:     3 Good:      2 Fair:      1 Poor:
C. Did the driver and crew load your household goods when promised? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
D. Were you satisfied with the loading process? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
E. Did the driver who loaded your furniture handle them in a professional manner? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
F. Did our coordinator make herself/himself available to you for questions or concerns? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
G. Did your driver deliver as promised? 4 Excellent:     3 Good:      2 Fair:      1 Poor:
H. Would you move with NOR-CAL/Allied again? Yes:                      No:
I. Could we use you as a reference? Yes:                      No:
J. Additional Comments:
 

 

 

THANK YOU for helping us refine and recognize our quality service.

NOR-CAL Moving Services
(800) 543-4668 or (510) 357-7111
www.nor-calmoving.com
customerservice@nor-calmoving.com